Once a personalized page has been created, customized, published, or delivered, it may not be eligible for a refund unless there is a clear technical issue that prevents normal use.

• Payment was charged but the service was not delivered.
• A duplicate payment was made by mistake.
• A technical fault prevented the page from being created.
• The issue was reported within a reasonable time after purchase.

• The customer changes their mind after purchase.
• Incorrect text, names, images, or details were entered by the customer.
• The page has already been shared or used.
• The selected template/content is disliked after successful delivery.

Contact support@giftpage.pk with your order details, account email, and a short explanation of the issue.